Return & Exchange Policy

We want you to be completely satisfied with your purchase from Mugraiser. If for any reason your tumbler is defective or your personalization does not match what you asked for, we offer a hassle-free return and exchange policy. You can return your purchase within 14 days of receiving it for an exchange. The items must be unused and in their original packaging. We will cover the cost of return shipping. If you have any questions about our return and exchange policy, please feel free to contact us.